Selini Bespoke Jewellery - Frequently Asked Questions
What Metals Do Selini Manufacture In?
Selini specialise in platinum and 18ct (white, yellow and rose) gold, we also manufacture in 9ct, 14ct, 22ct, fine gold (24ct) and palladium.
Design, Manufacture and Delivery Times
Selini jewellery is designed and made to order; manufacture time depends on the complexity of the piece, however most pieces are designed and made within 4 - 6 weeks. If you require something quickly please do not hesitate to contact us, we will do our very best to meet your needs.
Payment Forms Accepted
We accept payment by credit / debit cards; wire transfer, cheque or bankers draft.
Customer Discretion
Selini is committed to the protection of the personal information that you share with us, our reputation for complete discretion precedes us.
Conflict Diamonds
Selini has a zero-tolerance policy toward conflict diamonds. We only purchase diamonds through highly respected suppliers, who like us, proudly adhere to and enforce the standards established by the Kimberley Process. All Selini diamonds are guaranteed to be conflict free. For more information about diamonds please visit www.diamondfacts.org
Engraving
Internal and external ring engraving. Text, symbols, shapes and designs in a variety of styles can be engraved. If you require any information please feel free to call us on: 01704 821 356.
Diamond Quality
All Selini diamonds are premium diamonds; we only sell diamonds which are graded with a cut and symmetry of 'Good' or higher.
Diamond Certification
Selini use the following diamond laboratories in Antwerp when certification is required; IGI, HRD and EGL.
Diamond Repair
Selini can repair damaged (chipped/cleaved) diamonds, please contact us for details.
Jewellery Repair and Refurbishment
If you have a damaged piece of jewellery please contact us, we have extensive experience in jewellery repair and specialise in refurbishment work.
Choosing the Correct Ring Size
If you would like advice on getting the correct size or you would like us to send you a free ring sizer please contact us. If you are buying a ring and it's a surprise and you cannot find out the size, don't worry, we will make the ring to an average size and resize it afterwards. There is no charge for resizing. Note: Some diamond set wedding and eternity rings cannot be resized, please contact us for more information.
